The Policy Reflections series is an outlet for AFI members to provide unique perspectives on financial inclusion related topics, in their own voice. This series serves as a channel for policymakers in developing countries to share and learn from the experience of other policymakers.

In this Policy Reflections piece, the Central Bank of Kenya provides insights from a policy maker’s perspective into the role of mobile financial services in the expansion of financial inclusion. The Bank captures the key insights gained during the forum ‘Mobile Phone Technology: Spurring Financial Inclusion and Growth’ held at the Brookings Institution in May 2011, as well as examining the outlook for changes in the financial sector and the implications of those changes to the wider financial inclusion agenda.