AFI COVID-19 Policy Response aims to deliver systematic, effective and coordinated policy responses to help AFI members mitigate the effects of COVID-19 on financial inclusion policy implementation, especially for micro, small and medium enterprises and the most vulnerable segments of the population. The AFI Response combines quick, needs-based, highly practical and high-impact interventions that enable the implementation of rapid response policies and regulations in highly-affected countries. It is structured to meet members’ needs in the short and medium term.

AFI’s Statement on Post-COVID-19 Recovery aims to enhance the network’s commitment on restoring the momentum for achieving financial inclusion goals bearing in mind the need to be vigilant to mitigate risks that may jeopardize the network’s financial inclusion goals.

Since the offset of the crisis, we have taken stock and compiled a comprehensive dashboard on AFI members’ policy responses that address the impact of COVID-19. It is updated daily at 15:00 Malaysia time. The dashboard is intended for peer learning and tailoring policy response interventions.

For more information click on the Dashboard:

AFI is also conducting a series of virtual engagements with members, tailored to engage technical teams and leadership across the network, as well as address region-specific issues. The virtual meetings are set up to deliberate and present practical policy responses that have the potential to alleviate the impact of COVID-19 on financial inclusion objectives set out by our members. To enrich the experience, we will also tap into our key strategic partners from outside the network to share their practices on relevant policy responses.

As part of our efforts to effectively design policy response support, AFI is also conducting a series of member needs surveys shaped to capture specific policy needs and address the effects of COVID-19 on financial inclusion. The information and resolutions developing through peer programs will enable AFI to devise rapid policy response guidelines, structure in-country implementation support facilities and align 2020 deliverables that reflect the current challenges facing the network.


Watch webinars on the AFI COVID-19 Policy Response and learn more about the set of responses across AFI network.

The AFI network-wide webinar facilitated a platform for the participating institutions to discuss some of the policy and regulatory interventions to the COVID-19 crisis drawn by the select member institutions. The webinar was focused on financial inclusion and specifically on financial inclusion and specifically Digital Financial Services (DFS) related interventions targeting small businesses, poor and other

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The AFI network-wide webinar with BigTech leaders, ecosystem experts and financial regulators discusses the role of BigTechs and digital platforms in response to the global emergency, the linkages on deepening financial inclusion, as well as how these technology players align and support regulatory measure and policy interventions. Topics covered include: digital infrastructure resilience, provision of essential

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